If your wi-fi connection isn’t encrypted, others using wi-fi in your area may be able to monitor information passing between your device and the network.
Staying safe on public wi-fi
- avoid sensitive transactions like banking
- maintain anti-virus protection
- install a trusted VPN app
- keep software updated
- have strong passwords
Resources to help you stay safe online
- : educational tools to tackle bullying and cyberbullying
- : information on how to protect children if they experience cyber bullying or prohibited online content
- : if you are aged 5-25, Kids Helpline provides free and confidential online and phone counselling 24 hours a day, seven days a week on 1800 551 800
- - guidance for using safety settings on your family's web-connected devices
- - help to understand risks and simple steps to protect your personal and financial information online
Make a complaint about cyber safety
The has useful information on how to stay safe online. They can help with:
- public complaints
- cyber safety information
The authority also completes:
- cyber safety research
- information awareness campaigns and activities
- education materials for use in schools
Get help using VicFreeWiFi
Contact TPG by phone: 1300 668 847 (iiNet Customer Service)
Feedback
Email: vicfreewifi@vic.gov.au
Reviewed 05 November 2019